We offer 24 hour after-sales service on line to receive any problems feedback from customers. We also provide a 10-year warranty for the factory spring mattresses. During the warranty period, if any quality problems caused by the factory are found, corresponding compensation will be made.
First of all, when we receive feedback from customers about after-sales, we will recommend that customers provide relevant pictures and videos so that we can verify the details of the problem and determine whether the problem can be repaired at the customer's location. If it cannot be repaired, we will continue to judge whether this problem is a quality problem caused by improper use or a quality problem caused by the factory. If it is caused by improper use, we generally will not compensate but we would offer accessories and corresponding suggestions. If the quality is caused by the factory, we will compensate this product with deducting it in next order. For repairable problems, we will provide repair video tutorials for each problem.
The above is our complete after-sales service process. If you want to know more information, please pay attention to our homepage. We will update the news at any time.
Service Advantage: JLH Mattress Manufacturing Company have established an after-sales service team dedicated to providing customers with product training, quality tracking services, and feedback services.
Product Advantage: JLH China mattress manufacturer has invented more than 300 models of mattresses including spring mattresses, foam mattresses, latex mattresses, etc.
Company Advantage: JLH Wholesale Mattress Suppliers has a standard factory of 50,000 square meters and warehouse of 20,000 square meters. It has 500 excellent workers and produces 500,000 pieces a year.
Production Advantage: JLH Wholesale Mattress Factory have advanced production equipment and automated production lines to effectively implement fine processing.
Contact Us
Take advantage of our unrivaled knowledge and experience, we offer you the best customization service.
If you have any questions about our products or services, feel free to reach out to customer service team.
Recommended
They are all manufactured according to the strictest international standards. Our products have received favor from both domestic and foreign markets.
They are now widely exporting to 200 countries.